Saudia Airlines opens state-of-the-art city ticketing office in Dhaka
Business Desk :
Saudia Airlines, the national flag carrier of the Kingdom of Saudi Arabia, has inaugurated a new state-of-the-art City Ticketing Office in Dhaka, marking a major expansion of its services in Bangladesh.
The new facility, located on the 16th floor of Simpletree Attalika, 134 Gulshan Avenue, was inaugurated on Saturday, by Dr. Abdullah Zafer H. Bin Abiyah, Ambassador of Saudi Arabia to Bangladesh. He was joined by Musaed Almusaed, Assistant Vice President of International Regions at Saudia Airlines, and Dr. Md Nazrul Islam, Secretary (East & West) of the Ministry of Foreign Affairs.
Speaking at the ceremony, Ambassador Dr. Abiyah emphasized the deep-rooted ties between Saudi Arabia and Bangladesh, noting that the new office will enhance travel convenience and strengthen people-to-people connections, particularly for Hajj and Umrah pilgrims.
Dr. Nazrul Islam welcomed the investment, saying: “Saudia has been a trusted partner of our aviation sector, and this new investment will further support the growing demand for travel while reinforcing bilateral ties between our two nations.”
Tarik Alowaidi, Saudia’s Country Manager for Bangladesh, said the airline has increased flight frequencies to meet growing passenger demand. “This investment reflects Saudia’s unwavering commitment to serve our valued customers with greater efficiency, comfort, and accessibility,” he noted.
Ahmed Yusuf Walid, Saudia’s General Sales Agent (GSA) in Bangladesh, highlighted that the airline remains a preferred carrier for long-haul routes to Europe and North America, while offering convenient Umrah travel through its streamlined stopover visa program, available on saudia.com.
The new Gulshan office, built to international standards, features dedicated service counters for general passengers, premium cabin customers, and AlFursan members (Saudia’s frequent flyer program).
It also includes a meeting space for travel trade partners, plus training and conference facilities for product briefings and sessions with travel agents.
Saudia will continue operating its existing city ticketing offices at the Pan Pacific Sonargaon Hotel in Dhaka and in Agrabad, Chattogram.
The opening coincided with World Tourism Day 2025, underscoring Saudi Arabia’s growing investment in tourism through initiatives like Umrah Plus, which combines spiritual journeys with cultural and leisure experiences in line with the Kingdom’s broader tourism vision.